San Francisco, CA, US
Summary
Led the end-to-end product design lifecycle for key features within a B2B SaaS platform, enhancing user experience and driving product adoption.
Highlights
Spearheaded the redesign of the user onboarding flow, decreasing new user drop-off by 25% and improving feature adoption by 15% within the first quarter.
Conducted comprehensive user research, including 50+ interviews and usability tests, to inform design decisions for a new analytics dashboard, increasing user satisfaction by 30%.
Collaborated cross-functionally with product management and engineering teams to define product requirements, prototype solutions, and deliver features on schedule for 3 major releases.
Developed and maintained a scalable design system, reducing design-to-development handoff time by 20% and ensuring consistency across product lines.
Mentored two junior designers, fostering their professional growth and contributing to a 10% increase in team design output efficiency.